Step 1: Activate Your Hotspot’s Data Plan
Your hotspot arrives with a SIM card already inserted, so the first thing to do is set up your data plan:
Head over to my.simhero.com
Use the ICCID and Serial Number (found behind the SIM card holder)
Follow the setup instructions and choose your preferred data plan
Tip: For Lift Mate alone, a 100MB monthly plan is usually enough. If you also plan to connect a security camera, you'll want a plan with more data.
Step 2: Power It Up
Once your data plan is active:
Plug the USB hotspot into a standard USB power block
Place the powered device inside a weather-resistant enclosure near your boat lift
This setup ensures your hotspot stays dry and connected.
Step 3: Connect to the Hotspot Network
Check the label on the back of your hotspot to find your connection info:
Network Name:
4G-UFI-XXXX(where XXXX are four unique digits)
Password:
1234567890
Use these details to connect your smartphone or tablet to the network.
Step 4: Pair Your Devices
While setting up your Lift Mate and camera:
Make sure your phone is connected to the hotspot’s network
Use the same network credentials to connect Lift Mate and your camera during installation
Once setup is complete, you can disconnect your phone from the hotspot to avoid unnecessary data usage.
And You're All Set!
In just a few steps, your Lift Mate system will be online—even in remote areas without Wi-Fi. Whether you're nearby or away, you'll have full control and monitoring access through your mobile device.